FrontRange Solutions Expands Mobile Relationship Management Solution

FrontRange Solutions announced the availability of mGoldMine 1.1. mGoldMine provides mobile employees with secure, real-time access to customer, prospect and supplier information held in a central GoldMine Corporate Edition relationship management database. The product provides contact information and contact history via any WAP or GPRS enabled device.FrontRange has developed mGoldMine to meet the growing demand for mobile applications. As work patterns change and customer service becomes a differentiator; responsiveness becomes a business critical issue. Device and telephony network agnostic, mGoldMine enables businesses to take advantage of their existing hardware and air time contracts to make remote workers more efficient and responsive. New features in mGoldMine 1.1 include: The ability to send email to GoldMine contacts. Emails sent via PDAs are recorded in the contacts history tab so vital information is always at hand for both mobile and office-based employees; The ability to create, edit and complete Forecasted Sales so that sales managers and directors have a real-time view of the entire sales pipeline. An up to date pipeline enables the sales and marketing function to be more responsive to market conditions in order to meet targets; Meeting and Activity notes can now be added when activities are completed so contact history is always accurate and complete, ensuring everyone is ‘in the picture’.APPCRAFT.ORG